Air-Cooling Turbocharger 211-6959 211-8251 Turbo S310 for Caterpillar CAT Engine C18
CATERPILLAR 211-6959 211-8251
C-18 Generator Set G4C00001-UP
C18 Industrial Engine WJH00001-UP
C18 Generator Set STM00001-UP
C18 Generator Set C6C00001-UP
C18 Generator Set DKE00001-UP
C18 Generator Set PEE00001-UP
C18 Generator Set CYL00001-UP
C18 Generator Set M1Z00001-UP
C18 Generator Set N1D00001-UP
C18 Generator Set N1C00001-UP
C18 Generator Set M1Y00001-UP
C18 Generator Set LNB00001-UP
C18 Generator Set L8D00001-UP
C18 Generator Set LXK00001-UP
Product Videos No SKU SP2116959 Brand For CAT Application No Engine For Cat Engine NO. C18 OEM NO. 211-6959,211-8251,2116959,2118251
Posted on 7/9/2018Review by angel l
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- After-sales Service
We usually ship goods By DHL,UPS,TNT,FEDEX,DHL COLLECT.Heavy parts will be shipped by Sea.
Any needs,Please contact Joey@soonparts.com.
DHL:3-5 days; UPS: 5-7 days; TNT:5-10 days; FEDEX:4-6 days DHL COLLECT will take 1- 3 days to arrange.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us
Problem Details Warranty Time Treatment Responsibility for Charge Remark Quality Problem within 7 days after receiving package Buyer: Submit a complaint(Mail to joey@soonparts ) and Return the items to Seller's assigned address by EMS or Post. Return Ship cost: Seller Any costs because of customer's wrong operation leads to return will be responsible by the buyers. Resend ship cost: Seller Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) Repair Charge: Seller Replace Parts Charge: Seller within 8-14 days after receiving package Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing Return Ship cost: Buyer Resend ship cost: Seller Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) Repair Charge: Seller Replace Parts Charge: Seller within 15 days to 1 year after receiving package Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing Return Ship cost: Buyer Resend ship cost: Buyer Seller: Repair it. Repair Charge: Seller Replace Parts Charge: Buyer Lost in the delivery 30 days after shipping Buyer: Submit proof to seller New Product Cost: Seller Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer Resend Ship Cost: Seller Customs Problem 30 days after shipping Buyer: Finish customs clearance when import Customs duties or agent fees: Buyer Seller: Try to help buyer to finish customs clearance but not responsible on this. Delivery Problems:
within 7 days after receiving package Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. Return Ship cost: Buyer Resend ship cost: Buyer Seller:Ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. Repair Charge: Seller Replacement Charge: Buyer Received wrong Items within 3 days after receiving package Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days Return Ship cost: Seller Seller: Arrange shipment for the correct items Resend ship cost: Seller Man-made Damage: such as update machine online, dismantle the equipment, and so on within 1 year Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post Return Ship cost: Buyer Resend ship cost: Buyer Repair Charge: Buyer Replacement Charge: Buyer Note: 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. 2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. 3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. 4. The Warranty Policy fits for all products except some products which state the warranty specially in description.
1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please Contact us
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